Warranties are essential when making significant home improvements, like installing new windows or undergoing foundation repairs. At Energy Pro, we recognize the importance of these guarantees and offer a 10-year installation warranty on every window we install. If any issues arise from our installation work, we’ll fix them at no extra cost to you. Here’s a closer look at what warranties for products and contractors cover and why they matter.

What are Warranties for Products & Contractors?

A warranty can be thought of as a safety net. It’s a guarantee that, if something goes wrong, you’re not left out in the cold. Warranties come in two forms: product warranties and installation (or contractor) warranties. Product warranties are often offered by the manufacturer and cover defects in the product itself. Contractor warranties, on the other hand, cover the labor and workmanship of the installation.

Our team at Energy Pro ensures both are covered. For example, we provide a lifetime warranty on our windows, but we also guarantee the installation for 10 years. So, if a window we installed begins to leak or shift, we’ll come back and fix it, free of charge. This dual coverage is rare, and it’s one of the reasons why our clients choose us over others.

Understanding Product Warranties

Product warranties ensure that you’re covered if the product itself is faulty. Here’s what you need to know:

1. Lifetime Coverage: Some products, such as our windows, come with a lifetime warranty. This means that if there’s a defect or issue due to the product itself, you’ll be covered as long as you own the product.
2. Material Defects: The manufacturer typically covers defects in materials, ensuring that any issues with how the product was made won’t cost you extra.
3. Transferable Warranties: Certain product warranties can be transferred to a new owner if you decide to sell your home, potentially adding value to your property.

A product warranty is invaluable, but it doesn’t cover everything. Issues from incorrect installation or poor workmanship require a contractor warranty.

The Importance of Contractor Warranties

When it comes to installations, things can go wrong. Construction, by its nature, is a complex process, and delays or issues can arise. That’s where a contractor warranty comes into play. Our 10-year installation guarantee ensures that if there are problems due to our work, we will address them.

1. Protecting Against Installation Errors: If your window leaks, shifts, or experiences water infiltration because of installation issues, we’ll come back and fix it.
2. Handling Unforeseen Issues: In construction, sometimes delays happen, or parts may not fit exactly as planned. A reliable contractor will keep you informed and work to find solutions as quickly as possible.
3. Clear Communication: A key part of our process is staying in communication with our clients. If any issues arise, you’ll know about them right away, and we’ll keep you updated as we work to resolve them.

Choosing the Right Contractor for Your Warranty

Picking the right contractor to handle your installation and warranty is essential. A good contractor will be transparent and prepared to address any issues that arise, which is why we emphasize communication and responsiveness at Energy Pro. Here are a few tips for finding a contractor that will support you:

1. Look for Comprehensive Warranties: Choose a contractor who offers both product and installation warranties, as we do. This shows confidence in their work and the products they install.
2. Research Their Reputation: Seek out reviews, testimonials, and examples of their work. A contractor with a history of standing behind their installations will likely continue to do so.
3. Evaluate Their Communication: Ask how they handle issues if something goes wrong. We always keep clients informed, which makes a big difference when an unexpected issue arises.

A contractor’s job is often managing chaos, and choosing a contractor who is adept at handling these situations can be the difference between a smooth project and one filled with stress.

Key Points to Look for in Warranties

To ensure you’re fully protected, make sure any warranty includes the following:

1. Coverage Duration: Understand how long the warranty lasts. Our product warranties are lifetime, while our installation warranty is 10 years.
2. Types of Covered Issues: Identify what kinds of issues are covered. Product warranties typically cover manufacturing defects, while contractor warranties focus on issues caused by improper installation.
3. Repair and Replacement Terms: Some warranties offer repairs, while others cover replacements. Ensure you know what will happen if there’s an issue.

These points will help you assess a warranty thoroughly, ensuring you get the best possible coverage for both the product and the installation.

In Summary

Investing in warranties for products & contractors is a crucial step in protecting your home improvement investments. By choosing a contractor like Energy Pro, you’re getting a team that stands behind both the product and the work, offering peace of mind with a lifetime warranty on our windows and a 10-year guarantee on installation.

If you have questions about warranties for products & contractors or want to learn more about our commitment to quality and reliability, contact us. We’re here to help you make the best choice for your home, every step of the way.